State Farm® Insurance Agent Jamie Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abby Skow
March 28, 2025
5
out of
5
rating by Abby Skow
"Lacy is always so helpful and knowledgeable with everything we need! She always makes sure we are taken care of!"
We responded:
"Thank you, Abby, for sharing your positive experience with Lacy. It's wonderful to hear that she has been so helpful and knowledgeable in meeting your needs. We truly appreciate your feedback and are glad to know you feel well taken care of. Your satisfaction is very important to us."
Isabella
October 3, 2024
5
out of
5
rating by Isabella
"This is the best State Farm in amarillo they're so kind and courteous I can't imagine going anywhere else"
We responded:
"Thank you so much for your kind words, Isabella! We're delighted to hear that you had such a positive experience with us. Your satisfaction means the world to our team, and we're so glad to be your choice in Amarillo. We look forward to continuing to serve you!"
Danielle Templeton
July 20, 2024
5
out of
5
rating by Danielle Templeton
"Allie was extremely knowledgeable and helpful in this process for me! She walked me through every step and left me feeling more knowledgeable myself! She was very kind and I look forward to working with her more!!"
We responded:
"Thank you for sharing your experience, Danielle! We're thrilled to hear that Allie was able to guide you through the process and leave you feeling more informed. We look forward to continuing to work with you!"
Missy Draper
July 8, 2024
5
out of
5
rating by Missy Draper
"I needed a copy of my policy and Jeanine got it for me first thing Monday morning. She’s friendly and can answer all your questions and requests promptly. Thank you Jeanine! Missy Draper"
We responded:
"Thank you for sharing your positive experience with Jeanine! We're glad to hear she was able to assist you promptly and efficiently. We appreciate your feedback and look forward to continuing to provide excellent service."
Randy Dowell
June 1, 2024
1
out of
5
rating by Randy Dowell
"We each received a letter from this agent wanting us to come back to State Farm and her agency. Maybe she doesn’t even know that we were customers of hers. I don’t know. But we had both been with State Farm for decades. Our last agent passed away and we were referred to Ms Smith. We did have excellent service throughout the years with State Farm. But her employees were very rude to me and could have cared less about our business. So we changed to Matt Moles with Allstate and have been very satisfied and he has great customer service from top to bottom. Just like we had before we came to her office."
We responded:
"Hi Randy, Thank you for the feedback, we strive to provide excellent customer service to all. We are sorry this may have not been the service you received, we would love a chance to win your business back given the opprotunity. The letter you received was sent by our corporate office."
Dania Tye
March 5, 2024
5
out of
5
rating by Dania Tye
"We have had our insurance with Tosha @ Jamie Smiths State Farm Insurance Agency for almost 10 years now. We have had many vehicle hiccups and Tosha is always there to assist and guide us to the best options and coverage possible. We also have our home owners insurance there too! Amazing service, friendly people and great prices! #NotGoingAnywhere 😊"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Polly S
January 5, 2024
5
out of
5
rating by Polly S
"Always amazing!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Chris Cooper
November 16, 2023
5
out of
5
rating by Chris Cooper
"Jaime Smith’s State Farm has insured my house and multiple cars for over 15 years now. Tosha is my go to point of contact. I always receive accurate and quick answers to any questions or concerns."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Brian Soto
November 15, 2023
5
out of
5
rating by Brian Soto
"Tosha was so helpful and explained all the coverage available to me. It made the insurance process so much easier. Thank you for all your help and wonderful service."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Russ Perkins
November 15, 2023
5
out of
5
rating by Russ Perkins
"Been a customer of Jamie Smith State Farm Agency for over three years. Customer service is outstanding. Tosha has reviewed my account several times and helped me save money. Highly recommend you give them a chance to earn your business."
We responded:
"Russ, It is a pleasure working with you for all your Insurance needs. We strive to provide excellent customer service to all our customers."
Josh Weeks
November 15, 2023
5
out of
5
rating by Josh Weeks
"I’ve been using this agency for many years. Have never had any issues and they are always quick to answer any questions or help with any issues that arise. Everyone is always very friendly and respectful but Tosha is especially nice and helpful! Would definitely recommend if you are in the market! Keep up the good work!"
We responded:
"Josh, Thank you for your trust and loyalty in our team to assist you with all your Insurance needs."
Jeff Schultz
November 15, 2023
5
out of
5
rating by Jeff Schultz
"Tosha is awesome. Anytime I have a question she is on it. Thank you🙂"
We responded:
"Jeff, It is a pleasure working with you and assisting you with all your Insurance needs."
Tosha Sartor
November 15, 2023
5
out of
5
rating by Tosha Sartor
"Jamie and her team are fantastic. Jamie's ambition for quality service and relationships is also highlighted in each team member. I love doing business with this office!"
We responded:
"Tosha, You are so sweet. Thank you for your kind words. We treat our customers like we would want to be treated!"
Jodi Campbell
November 15, 2023
5
out of
5
rating by Jodi Campbell
"Everyone is helpful and concerned about us, our home, our cars and protecting us from not being fully covered . I’m not a number or a dollar amount, we are a real person."
We responded:
"Jodi, it is such a pleasure to take care of all your Auto and Home Insurance needs and making sure you have the coverage you need."
Rex Glenn
November 15, 2023
5
out of
5
rating by Rex Glenn
"Great rates and great to deal with!"
We responded:
"Thank you for the great review, Rex."
Bob Garrett
October 16, 2023
5
out of
5
rating by Bob Garrett
"They were extremely friendly and very helpful. Liked very much doing business with them. Bob"
We responded:
"Thank you for taking the time to share your experience and kind feedback! We strive to provide you with the customer care that you deserve and to go the extra mile to assist you with any of your insurance needs!"
keaton currey
September 29, 2023
5
out of
5
rating by keaton currey
"Allie helped me out opening a life insurance policy. She was very kind, and professional. I’ll be recommending her, to anyone I know that needs a new insurance policy."
We responded:
"Thank you for the 5 star review recognizing Allie and recommending her services to others, Keaton! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we are so glad that Allie was able to assist you with your life insurance! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
Robert F
September 25, 2023
5
out of
5
rating by Robert F
"My homeowners policy with State Farm is renewing next month so I took advantage of the discount with ADT for State Farm customers. I now have a monitored alarm for $19.99 a month and will save on my Homeowners premium. Thank you Jamie!"
We responded:
"We are so glad that you were able to take advantage of the discount with ADT, Robert! We truly appreciate you taking the time to share your experience and kind words with us! We strive to go the extra mile to provide you with the insurance you need and peace of mind you deserve! Thank you for the great review, Robert!"
Suzann Salisbury
July 19, 2023
5
out of
5
rating by Suzann Salisbury
"Very, very helpful and understanding!"
We responded:
"We are so glad that we could assist you with any of your insurance questions or needs, Suzann! It is our pleasure to do so and to provide you with the customer care that you deserve! Thank you for taking the time to leave us your kind words and feedback!"
Darlene Brazille
July 10, 2023
5
out of
5
rating by Darlene Brazille
"Veronica was friendly and eager to help."
We responded:
"Thank you for the wonderful review recognizing Veronica's efforts to provide you with the customer care that you deserve, Darlene! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
W Scott Brake
June 29, 2023
5
out of
5
rating by W Scott Brake
"Allie was WONDERFUL!!!!! made contact in a friendly manner; was very eager to listen to my needs; then come up with info to help me. I had detailed questions about the Drive Safe and she was very patient. Also.....I have a personal business and she worked very hard to get the right info & a good quote for me."
We responded:
"Allie is wonderful and always goes the extra mile to assist you with any of your insurance questions or needs! We are so glad to have her on our team! Thank you for the wonderful review and for your kind words recognizing Allie! We are honored to have earned your trust we look forward to assisting you with any of your future business or personal insurance needs!"
Barbara Leonard
April 3, 2023
5
out of
5
rating by Barbara Leonard
"Working with Allie Creek was a joy! Always available, always answered all my questions and explained everything so I completely understood."
We responded:
"Barbara, Thank you for the wonderful review and trusting our team with your Insurance needs. "
Krystal H.
March 10, 2023
5
out of
5
rating by Krystal H.
"I have been with Jamie Smith for several years. Everyone I speak with is always helpful and I always get my questions answered. I tend to always work with Tosha and she is such a pleasure to work with. This is honestly the best insurance agency I have ever dealt with!"
We responded:
"Krystal, Thank you so much for the great review and your loyalty to our agency! We strive to go the extra mile to provide you with the customer care that you deserve and we truly appreciate you recognizing Tosha's efforts! Your kind words make our day! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Johnny Diaz
March 9, 2023
5
out of
5
rating by Johnny Diaz
"Always excellent service, Veronica Ramirez answered all my questions and got me insured... Was very polite, nice and helpful.. Keep up the excellent work...."
We responded:
"Jonny, Thank you for the great feedback. It is our pleasure to help with your Insurance needs. "
Jessica Hill
February 21, 2023
5
out of
5
rating by Jessica Hill
"I'm so happy with my experience with this agency. Lacy helped me get the coverage I need within my budget. Very friendly, professional and knowledgeable!"
We responded:
"Jessica, Thank you for the great review. We strive to provide excellent customer service and give great rates. "