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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

keaton currey

September 29, 2023

5  out of  5 rating by keaton currey
"Allie helped me out opening a life insurance policy. She was very kind, and professional. I’ll be recommending her, to anyone I know that needs a new insurance policy."

Robert F

September 25, 2023

5  out of  5 rating by Robert F
"My homeowners policy with State Farm is renewing next month so I took advantage of the discount with ADT for State Farm customers. I now have a monitored alarm for $19.99 a month and will save on my Homeowners premium. Thank you Jamie!"

Suzann Salisbury

July 19, 2023

5  out of  5 rating by Suzann Salisbury
"Very, very helpful and understanding!"

Darlene Brazille

July 10, 2023

5  out of  5 rating by Darlene Brazille
"Veronica was friendly and eager to help."

W Scott Brake

June 29, 2023

5  out of  5 rating by W Scott Brake
"Allie was WONDERFUL!!!!! made contact in a friendly manner; was very eager to listen to my needs; then come up with info to help me. I had detailed questions about the Drive Safe and she was very patient. Also.....I have a personal business and she worked very hard to get the right info & a good quote for me."

Barbara Leonard

April 3, 2023

5  out of  5 rating by Barbara Leonard
"Working with Allie Creek was a joy! Always available, always answered all my questions and explained everything so I completely understood."

Krystal Hernandez

March 10, 2023

5  out of  5 rating by Krystal Hernandez
"I have been with Jamie Smith for several years. Everyone I speak with is always helpful and I always get my questions answered. I tend to always work with Tosha and she is such a pleasure to work with. This is honestly the best insurance agency I have ever dealt with!"

Johnny Diaz

March 9, 2023

5  out of  5 rating by Johnny Diaz
"Always excellent service, Veronica Ramirez answered all my questions and got me insured... Was very polite, nice and helpful.. Keep up the excellent work...."

Mari Baeza

March 1, 2023

5  out of  5 rating by Mari Baeza
"Thank you! ❤️"

Jessica Hill

February 21, 2023

5  out of  5 rating by Jessica Hill
"I'm so happy with my experience with this agency. Lacy helped me get the coverage I need within my budget. Very friendly, professional and knowledgeable!"

Alexandria Ocampo

February 21, 2023

5  out of  5 rating by Alexandria Ocampo
"This team is dedicated to helping others and doing it with enthusiasm! They always provide the best option for you!"

Caylie Mayo

February 9, 2023

4  out of  5 rating by Caylie Mayo
"Allie helped me get my first Life Insurance policy! And she’s quoted me such a cheap car insurance!"

Veronica Ramirez

February 9, 2023

5  out of  5 rating by Veronica Ramirez
"All the ladies at Jamie Smith State Farm have excellent customer service, they are always helpful, and make sure I leave with all my questions answered."

Dominique Martin

February 9, 2023

5  out of  5 rating by Dominique Martin
"Allie was the most helpful person,walked me through everything and explained everything perfectly couldn’t ask for a better person to help me with everything"

April Hunter

February 1, 2022

5  out of  5 rating by April Hunter
"Great customer service very polite GREAT RATES beyond an amazing person"


February 1, 2022

5  out of  5 rating by Ygfour
"Best insurance agent i dealt with ! Lola with State Farm"

Tammy Morgan

January 27, 2022

5  out of  5 rating by Tammy Morgan
"Great professional individuals. Very responsive and saved me lots of money on my insurance. Highly recommend this agent for all your insurance needs. Heather is a great asset to this location."

Jeanne Garcia

January 27, 2022

5  out of  5 rating by Jeanne Garcia
"Excellent customer service! Heather M is my fave!"

Heather Morgan

January 27, 2022

5  out of  5 rating by Heather Morgan
"Everyone in the office is so friendly and very eager to help take care of your insurance needs."

lubbock mugshots

May 5, 2021

5  out of  5 rating by lubbock mugshots
"Lacy was very helpful, respectful and caring!"

Trey Merritt

March 6, 2021

5  out of  5 rating by Trey Merritt
"I've been with State Farm for many many years. So long, in fact, that my agent has retired on me twice. I've been with Jamie Smith State Farm for several years now and I couldn't be happier. Jamie and the gang have always been very quick to help me or answer any questions I may have. I would recommend them to anyone that is looking for a terrific insurance agent."

Destiny Watson

February 28, 2020

5  out of  5 rating by Destiny Watson
"PERFECT!! I love the entire staff and I love how they conduct business!!"

David Barnes

February 8, 2020

5  out of  5 rating by David Barnes
"I called to request a quote and they were very polite and informative. They actually listen and gave me some great options for my family. Great company and even better staff."

Bobby M

February 7, 2020

5  out of  5 rating by Bobby M
"If you want great quality insurance from a fantastic agent see Tresa Gillis at Jamie Smith State Farm. She goes over multiple plans and helps you pick the one that’s right for you. The whole experience was awesome and easy. She even helped me with life insurance. I highly recommend Tresa. The experience is on a more personal level than a business deal."

Jerry Gillis

February 4, 2020

5  out of  5 rating by Jerry Gillis
"every time I need something or have a question about my insurance policy’s Tresa with Jamie smiths State Farm has the right answer and is always welling to go out of her way to give me the personal help that I ask for."